FAQ’s

 

Our policy

Just Talk2019 is an organisation run by exploringU counselling Ltd. We are members of the (BACP) The British Association for Counselling and Psychotherapy. Our Organisation abides by the BACP New Ethical Framework for Counselling Professions. (2018)

Confidentiality

Confidentiality is very important to us. As a professional organisation, we work to keep clients’ confidential information and data safe. We are data protected; and continue to handle clients’ personal data with the utmost care.

Your professional therapy experience with exploringU counselling and Just Talk is always completely confidential. It is important that the counselling you are receiving is not overheard by anyone and that you feel comfortable and safe in the environment that is providing your therapy.

As members of the British Association for Counselling and Psychotherapy (BACP) we are bound by their code of ethics set out by the BACP. For more information on BACP, visit their website here. www.bacp.co.uk

Privacy

We are committed to protecting your privacy. Our site allows you to send us information for the purpose of contacting us with regard to our professional and confidential services. By submitting your details, you agree to receive a communication from exploringU counselling and Just Talk.

We believe in letting you know what’s going on behind the scenes when you visit our website and have some Cookie news for you.

When you visit our site, we install a selection of Cookies on your computer, and as we believe you have a right to know, we’d like to make aware of this. The Cookies are simple text files, and don’t save any identifiable personal data about you on your computer. They are a way for us to recognise if you’ve visited our website before, which provides us with Analytics data from Google about our website traffic levels, and improve user experience.

Variety is the spice of life, which is why there is more than one type of Cookie and we thought we’d explain what this means for you, the user.

Strictly Necessary Cookies are installed automatically as you wouldn’t be able to use the internet without them. They can’t gather information that could be used for marketing purposes. They are used for navigational purposes, and store your preferences. For example, these Cookies are placed on your computer when you choose to reduce a drop down menu, and then navigate to another page on the website. The drop down menu showing on the new page, will remain reduced.

Performance Cookies only collect information about how you’ve used our website, for our benefit. For example, this includes Analytics where the data we collect enables us to better manage the overall performance and design of our site.

Should you choose to view a video on our site, you are consenting to the third-party Cookie policy from YouTube.

Thank you for taking the time to read about our new Cookies Policy. At exploringU counselling and Just Talk we’re dedicated to bringing you the best possible web experience, in an honest and transparent way.

Thank you
The exploringU and Just Talk team

Disclaimer

We endeavour to regularly monitor all the content on our website in order to maintain its quality and accuracy. However, we do not accept liability for error or emission.

We do not give:

  • Medical advice or instruction

  • In cases of  emergency please call 999

  • Visit your GP

Placements Students

We continue to work towards excellent clinical standards. As such our policies and procedures have been carefully developed for the purpose of achieving a high level of service. We carefully select students on placement from different modalities to support our ever increasing need for our service.
 

Privacy POLICY

This policy applies to all individuals from exploringU counselling, Just Talk, qualified counsellors, In-house supervisors, placement counsellors, including individuals who contact our services. When you liaise with or make contact with our organisation we collect your data for the sole purpose of providing you with the area of work, training or others professional services we offer such as counselling, assessments, referrals you have expressed an interest in. Under the Data Protection Act and GDPR our organisation has a legal obligation to explain to you how your data is managed.


 

 
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